Guarantee & Return Policy
Water Saving Showers Australia is committed to the highest standards of achievement and quality and ensures products are manufactured from premium grade materials. Cullin Innovation Pty Ltd warrants all products to be free from manufacturing defects for 10 years. Repair or replacement is available should defects other than normal wear and tear become evident under circumstances of normal use. Item(s) must be returned with proof of purchase to Cullin Innovation Pty Ltd for personal attention. Water Board requirements are not uniform throughout Australia. We will therefore be unable to accept responsibility for damages or claims resulting from incorrect installation or installation that does not conform to Water Board requirements.
If you are not totally satisfied with your purchase please contact one of our friendly staff by phone or email within thirty days of purchase for a full refund. The item must be returned in original condition and in the original packaging with proof of purchase. Return postage is at the customer's expense.